Privacy Policy

1. Introduction

Glownum ("we," "our," or "us") provides numerology reports and report-bound AI chat. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

2.1 Information you provide

• Name (to generate name-based numerology features, if you choose to provide it)
• Date of birth (to calculate numerology numbers and cycles)
• Email address (to create your account and send service messages)
• Account credentials (e.g., password or authentication tokens)
• Support requests and messages you send us

2.2 Content generated or processed in the service

• Numerology calculations derived from your inputs
• Generated report content (structured insights, sections, micro-actions)
• AI chat messages and responses (when you use report-bound chat)

2.3 Technical and usage information

• Device and browser information
• Log data (approximate IP address, timestamps, pages/actions, errors)
• Cookies or similar technologies (see Section 9)

Note: We do not require government IDs or proof documents to use Glownum.

3. How We Use Your Information

3.1 Provide the service

• Generate and deliver your numerology reports
• Enable report-bound AI chat based on your report context
• Maintain your account and profiles
• Send service communications (e.g., report ready, password reset, billing notices)

3.2 Safety, security, and reliability

• Prevent fraud, abuse, and unauthorized access
• Debug issues and improve stability (e.g., error logs)
• Enforce plan limits (e.g., message limits for free tier)

3.3 Improve the product

• Understand how features are used (aggregated analytics)
• Improve UX and performance
• Develop new features and iterations

If we ever use personal content to improve AI systems beyond providing your requested output, we will describe it clearly and, where required, ask for consent.

4. AI Data Processing

Glownum uses AI to generate structured interpretations and enable report-bound chat. The AI is designed to respond based on your report context and the rules of the service.

• We process your inputs (e.g., name, date of birth) to calculate numerology numbers.
• We generate report content using a structured format.
• Chat responses are intended to be grounded in your report, not generic fortune-telling.

5. Sharing and Disclosure

We do not sell your personal information. We may share information in the following limited cases:

• Service providers that help us operate (e.g., hosting, email delivery, payments, analytics)
• Legal reasons (to comply with law, lawful requests, or to protect rights and safety)
• Business transfers (e.g., merger, acquisition) with appropriate safeguards
• With your direction (when you choose to share or connect other services)

Service providers are authorized to process data only as needed to provide services to us.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information.

• Encryption in transit (TLS) and encryption at rest where supported
• Access controls and least-privilege practices
• Monitoring, logging, and incident response procedures
• Security updates and vulnerability management

No system is 100% secure. We encourage you to use a strong, unique password and enable available account protections.

7. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing.

• Access your data
• Correct inaccurate data
• Delete your account and associated data
• Export certain data (where available)
• Opt out of non-essential cookies (see Section 9)

You can request help with privacy rights by contacting us (see Section 13).

8. Data Retention

We keep personal data only as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. If you delete your account, we delete or de-identify data associated with it, subject to limited retention for security logs, backups, and legal compliance.

9. Cookies and Tracking

We use cookies and similar technologies for:

• Essential cookies (authentication, security, preferences)
• Analytics (understanding usage and improving performance)

You can control cookies through your browser settings. Some features may not work if you disable essential cookies.

10. International Data Transfers

Your information may be processed in countries other than where you live. When we transfer data internationally, we use appropriate safeguards as required by applicable law.

11. Children's Privacy

Glownum is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above. If changes are material, we may provide additional notice.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise privacy rights, contact us: